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A Challenged Employment System: Hiring Training, Performance Evaluation, and Retention of Bus Operators
A Challenged Employment System: Hiring Training, Performance Evaluation, and Retention of Bus Operators
Report Number: S-040
Transit managers are concerned about attracting and retaining quality applicants, about the ability of new hires to successfully complete training programs, and about how new bus operators will provide quality customer service. This synthesis is intended to provide a snapshot of public transit bus operator practices, addressing hiring, training, performance evaluation, and retention. Each of these four areas is uniquely different, but also highly interrelated.
Publication image unavailable
A Guidebook for the Evaluation of Project Delivery Methods
Report Number: R-131
This report examines various project delivery methods for major transit capital projects.  The report also explores the impacts, advantages, and disadvantages of including operations and maintenance as a component of a contract for a project delivery method.
A Handbook: Integrating Market Research into Transit Management
A Handbook: Integrating Market Research into Transit Management
Report Number: R-037
This report will of significance to the likes of transit managers, marketing professionals, planners and others that hold a keen interest towards the implementation of market segmentation strategies to increase transit ridership. The handbook provides an overview of market segmentation in terms of what it is and why it is relevant to public transit agencies. Its primary function is to act as an introduction for managers to the general concepts of market segmentation and provides steps and procedures for marketers or researchers who hold the responsibility for implementing a market segmentation program.
Print copy not available
Assessment of Hybrid-Electric Transit Bus Technology
Assessment of Hybrid-Electric Transit Bus Technology
Report Number: R-132
This report explores decision-making guidelines coupled with a comprehensive life cycle cost (LCC) model designed to assist transit managers in evaluating, selecting, and implementing hybrid-electric technology options for transit buses. The LCC model allows the user to compare the total life cycle costs across several cost categories for up to 6 different purchase scenarios. The LCC model is contained on the accompanying CD-ROM (CRP-CD-71), with the printed version of the report and available for download as an ISO image online.
Availability and Accessibility of Liability and Excess Insurance for Public Transit and Private Coach Operators
Availability and Accessibility of Liability and Excess Insurance for Public Transit and Private Coach Operators
Report Number: NCHRP RRD-295
This digest provides alternatives to conventional liability insurance coverage for public transit agencies and private motorcoach (coach) operators in response to the insurance crisis of the early 2000s that has had, and continues to have, a significant impact on the cost and availability of liability insurance coverage. The digest discusses the role of liability insurance in the passenger transportation industry, current insurance issues and impacts on public transit agencies and private motorcoach operators, alternative insurance models, and activities and strategies that can help to mitigate liability insurance costs and availability.
Balancing Infrastructure Reinvestment with System Expansion
Balancing Infrastructure Reinvestment with System Expansion
Report Number: RRD-092
This report explores how public transport agencies in Australia are balancing the need to increase capacity and expand service while maintaining and upgrading their existing bus, tram, rail, and ferry infrastructure.
Buy America Issues Associated with the State DOT Procurement of Paratransit Vehicles Using FTA Funds
Buy America Issues Associated with the State DOT Procurement of Paratransit Vehicles Using FTA Funds
Report Number: NCHRP RRD-319
This digest examines the Buy America requirements applicable to state DOTs and their subrecipients in purchases of paratransit vehicles and considers opportunities for change.
Centralized versus Decentralized State Procurement of Paratransit Vehicles for the Federal Section 5310 Program
Centralized versus Decentralized State Procurement of Paratransit Vehicles for the Federal Section 5310 Program
Report Number: NCHRP RRD-315
In this study, information was collected on the multiyear procurement experience of states that directly and indirectly procure paratransit vehicles applying funds from the federal Elderly Persons and Persons with Disabilities Program (49 U.S.C. § 5310, hereafter referred to as Section 5310). The objective of this study was to help states improve their current procurement processes or enable them to strategically consider alternative processes for acquiring vehicles for this program.
Comparative Review and Analysis of State Transit Funding Programs
Comparative Review and Analysis of State Transit Funding Programs
Report Number: NCHRP R-569
This report should be of interest to transit system managers, state DOT transit officials, and others interested in the levels and types of state funding provided for public transportation. The report provides supplemental analyses of information collected in the U.S.DOT Bureau of Transportation Statistics' (BTS) annual survey of state public transportation funding conducted for the American Association of State Highway and Transportation Officials (AASHTO) and the American Public Transportation Association (APTA). It includes a variety of peer analyses and offers straightforward visual displays of the results. The report also provides a framework for conducting peer analyses and offers ideas on how the annual survey of state public transportation funding can be improved by AASHTO and APTA in the future so that states may conduct additional meaningful analyses.
Print copy not available
Concept for an e-Transit Reference Enterprise Architecture
Concept for an e-Transit Reference Enterprise Architecture
Report Number: R-084 Volume 5
TCRP Report 84: e-Transit: Electronic Business Strategies for Public Transportation documents principles, techniques, and strategies that are used in electronic business for public transportation. TCRP Report 84 will be published as multiple volumes. This volume explains the need for and uses of a reference enterprise architecture; the process for its development based on using systems engineering concepts and practices; the basic concepts behind systems engineering and enterprise architecture; and the transit-specific task associated with creating an e-transit reference enterprise architecture. This report may be used by chief information officers, general mangers, and senior managers.
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