Skip Ribbon Commands
Skip to main content
Manuals & Guidebooks
Sort By :
Publication Title
|
|
Publication image unavailable
A Guide for Implementing Bus on Shoulder (BOS) Systems
Report Number: R-151
This report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. The project that developed TCRP Report 151 also produced a PowerPoint presentation that describes the process that was used to develop the report on the TRB website at www.trb.org.
Publication image unavailable
A Guide to Planning Resources on Transportation and Hazards
Report Number: RRD-090
This report highlights a framework for thinking about the stages of a disaster, and identifies some of the most current and innovative hazard-related research.
A Guide to Public Transportation Security Resources
A Guide to Public Transportation Security Resources
Report Number: RRD-059
Since the attacks of September 11, 2001, public transportation systems across the nation have assessed and upgraded their security functions and capabilities.  As a result, the transportation industry has produced an abundance of security-related resources, such as training courses and materials, guides, manuals, reports, projects, programs, seminars and conferences.  This digest list many of the resources recently made available to public transportation systems across the United States. Transportation providers can now easily acquire and learn from these resources.
A Guidebook for Developing a Transit Performance-Measurement System
A Guidebook for Developing a Transit Performance-Measurement System
Report Number: R-088
This guidebook will assist transit system managers in developing a performance-measurement system or program that uses traditional and non-traditional performance measures to address customer and community issues.  The measures presented in the book will also be of interest to metorpolitan planning organizations interested in assessing the community benefits provided by transit service.
Print copy not available
Publication image unavailable
A Guidebook on Transit-Supportive Roadway Strategies
Report Number: R-183
This report is a resource for transit and roadway agency staff seeking to improve bus speed and reliability on surface streets while addressing the needs of other roadway users, including motorists, bicyclists, and pedestrians.
 
The guidebook identifies consistent and uniform strategies to help improve transportation network efficiency to reduce delay and improve reliability for transit operations on roadways; and includes decision-making guidance for operational planning and functional design of transit/traffic operations on roads that provides information on warrants, costs, and impacts of strategies. It also identifies the components of model institutional structures and intergovernmental agreements for successful implementation; and highlights potential changes to the Manual on Uniform Traffic Control Devices (MUTCD) and related documents to facilitate implementation of selected strategies.
Print copy not available
A Handbook for Measuring Customer Satisfaction and Service Quality
A Handbook for Measuring Customer Satisfaction and Service Quality
Report Number: R-047
A Handbook for Measuring Customer Satisfaction and Service Quality" developed a methodology to assist transit agencies in identifying, implementing, and evaluating customer-defined service quality, and in defining performance indicators that include customer-defined quality service measures for fixed-route transit. The report focuses on how to measure customer satisfaction and how to develop transit agency performance measures. Methods for benchmarking and tracking information are also identified. The report includes rural, suburban, and urban markets.
Print copy not available
A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System
A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System
Report Number: RRD-056
This digest provides senior transit mangers with an easy-to-read summary of the contents of and tools in TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System.  The guidebook provides a step-by-step process for developing a performance-measurement program that includes both traditional and non-traditional performance indicators that addresses customer-oriented and community issues.  It is intended to introduce agency staff and decision-makers to the key performance-measurement concepts described in the guidebook.  Information on obtaining the guidebook is on page 25.
Assessment of Hybrid-Electric Transit Bus Technology
Assessment of Hybrid-Electric Transit Bus Technology
Report Number: R-132
This report explores decision-making guidelines coupled with a comprehensive life cycle cost (LCC) model designed to assist transit managers in evaluating, selecting, and implementing hybrid-electric technology options for transit buses. The LCC model allows the user to compare the total life cycle costs across several cost categories for up to 6 different purchase scenarios. The LCC model is contained on the accompanying CD-ROM (CRP-CD-71), with the printed version of the report and available for download as an ISO image online.
Publication image unavailable
Building a Sustainable Workforce in the Public Transportation Industry - A Systems Approach
Report Number: R-162
This report provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. The guidebook provides practical tools to transit agencies on a variety of workforce issues including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement.
Bus Rapid Transit - Implementation Guidelines
Bus Rapid Transit - Implementation Guidelines
Report Number: R-090 Volume 2
This report presents planning and implementation guidelines for bus rapid transit (BRT).  The guidelines are based on a literature review and an analysis of 26 case study cities in the United States and abroad.  The guidelines cover the main components of BRT - running ways, stations, traffic controls, vehicles, intelligent transportation systems (ITSs), bus operations, fare collections and marketing, and implementation. This report will be useful to policy-makers, chief executive officers, senior managers, and planners.
Page 1 of 9

Copyright ©2016 Transit Cooperative Research Program (TCRP) All Rights Reserved. | Contact Us