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Accessibility of Automated Fare Vending and Collection for Customers with Disabilities
Accessibility of Automated Fare Vending and Collection for Customers with Disabilities
Report Number: RRD-032
This digest identifies issues of accessibility to automated fare collection and vending machines by transit customers, examines the extent to which these issues arise, and describes solutions that have been implemented or identified as promising.
Print copy not available
ADA Paratransit Eligibility Certification Practices
ADA Paratransit Eligibility Certification Practices
Report Number: S-030
This report describes the complexities involved in creating an accurate eligibility determination process that complies with ADA requirements and is regionally and politically feasible to implement. This study documents the range of out-comes produced by the different eligibility certification models and offers information about their overall effectiveness. This report also focuses on the range of eligibility certification models that have been adopted nationwide. It presents information in order to generate new approaches for transit agencies attempting to enhance existing procedures. This synthesis will be of interest to transit agency general managers, the appropriate special services staffs, and any others dealings with ADA paratransit eligibility certification on behalf of transit agencies.
Print copy not available
Assessment of Rear Facing Wheelchair Accomodation on Bus Rapid Transit
Assessment of Rear Facing Wheelchair Accomodation on Bus Rapid Transit
Report Number: IDEA-38
This report evaluates rear facing wheelchair securement for Bus Rapid Transit and investigates wheelchair and wheelchair-user response to this method.
Print copy not available
Attracting Paratransit Patrons to Fixed-Route Services
Attracting Paratransit Patrons to Fixed-Route Services
Report Number: R-024
This Guidebook will be of interest to transit managers and planners in transit systems that provide complementary paratransit services under the Americans with Disabilities Act (ADA). Paratransit services are more expensive to provide on a per-trip basis than fixed-route transit, so operating efficiencies could be achieved by attracting some paratransit riders to fixed route.
Print copy not available
Communicating with Persons with Disabilities in a Multimodal Transit Environment
Communicating with Persons with Disabilities in a Multimodal Transit Environment
Report Number: S-037
This synthesis focuses on the communication techniques for persons with sensory and cognitive disabilities, and describes current North American transit practices in information and communication technologies, as well as operations, implementation, and human factor issues. Attention is given to information and communication technologies related to planning, customer service, marketing, and training that can improve the travel experience for all persons traveling in a transit environment.
Communication with Vulnerable Populations: A Transportation and Emergency Management Toolkit
Communication with Vulnerable Populations: A Transportation and Emergency Management Toolkit
Report Number: R-150
This report describes how to create a communication process to reach vulnerable populations regarding their transportation options in emergencies. The toolkit provides a guiding framework and tools for constructing a scalable, adaptable communication process built on a network of agencies from public, private, and nonprofit sectors. Together, the partners form interconnected communication channels with the ability to carry out the function of emergency communication not necessarily possible by working alone. A PowerPoint slide show, which summarizes the toolkit, is available online at TRB.org.
Demand-Responsive/ADA
Demand-Responsive/ADA
Report Number: R-095 Chapter 06
This report includes traveler response and related information for services open to the general public and Americans with Disabilities Act (ADA) services intended for persons with disabilities.
Publication image unavailable
Developing Partnerships Between Transportation Agencies and the Disability and Underrepresented Communities
Report Number: RRD-107
This digest includes best practices, and outreach strategies and suggestions that can be used by transit personnel to develop and maintain partnerships with the disability and underrepresented communities. The guide includes “how to” approaches and information in narrative and graphic form on developing these partnerships.
Publication image unavailable
Evaluation of Economic Feasibility and Innovative Payment Plans of the Independent Transportation Network (ITN)
Report Number: IDEA-18
This was a follow-up project for pilot testing and product transfer of the successful IDEA concept, Transit-9. The project tested innovative payment plans of the Independent Transportation Network (ITN) as an alternative transportation means for the elderly using nontraditional payment plans. A survey, designed to address differing populations with a differing role in the transportation service, was completed for five focus groups. The focus groups included seniors currently using the ITN, seniors not using the ITN, adult children whose parents use the ITN, businesses that serve the senior population, and volunteer drivers. Based on survey results, pilot test and operational evaluations for levels of service and innovative payment plans for the transportation of seniors were developed and discussed with a panel of regional experts. In the next stage, the application of ITS technology to ITN was explored. This used smart cards for electronic fare and data collection and record keeping, global positioning satellites (GPS) and geographic information system (GIS) mapping. Pilot testing of the ITN operation was carried out under an FTA grant for ITN deployment. Based on test results, the economic and social benefits of the ITN system will be esvaluated, and guidelines for possible application in other representative communities, including rural areas, will be considered.
Print copy not available
Fare Machine Tactile/Audio Instruction System (FMTAIS)
Fare Machine Tactile/Audio Instruction System (FMTAIS)
Report Number: IDEA-29
This project tested and documented a practical system to make fare vending equipment usable by individuals with vision impairments. Working with staff from the South Florida Regional Transportation Authority/Tri-Rail and the National Federation of the Blind of Florida, the project developed a fare machine/patron interface that makes automatic fare machines fully usable by persons with vision impairments. This was done through the design, installation, and testing of a complimentary system of raised letter, Braille, tactile pathway and instructions on the face of the fare vendor that is complimented by an audible, sythesized voice instruction system.
Print copy not available
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