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Transit Capacity and Quality Service Manual
Transit Capacity and Quality Service Manual
Report Number: CRP-CD-02
This manual presents six measures of transit quality of service: three measures of the spatial and temporal availability of transit and three measures of passenger comfort and convenience. Depending on the application, the service measures can be used individually to assess transit quality of service for a transit stop, route segment, or system, or they can be combined into a transit "report card" to provide a broad perspective. As not every factor that affects transit quality of service can be accounted for by the six service measures, it is important for planners and analysts not to lose sight of the broader issues that influence transit quality of service by concentrating solely on calculations of level of service.
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