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E-Transit: Electronic Business Strategies for Public Transportation - Advanced Features of Transit Websites
E-Transit: Electronic Business Strategies for Public Transportation - Advanced Features of Transit Websites
Report Number: R-084 Volume 4
This report explores the potential of the following advanced website features for the transit industry: automated intinerary planning systems, real-time transit information, e-mail notification, and the application of custoemr relationship management concepts to these services.  It provides an overview of the implementation, technology, value creation, lessons learned, and best practices associated with web-based advanced features.

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