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A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System
A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System
Report Number: RRD-056
This digest provides senior transit mangers with an easy-to-read summary of the contents of and tools in TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System.  The guidebook provides a step-by-step process for developing a performance-measurement program that includes both traditional and non-traditional performance indicators that addresses customer-oriented and community issues.  It is intended to introduce agency staff and decision-makers to the key performance-measurement concepts described in the guidebook.  Information on obtaining the guidebook is on page 25.

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